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Old 02-14-2010, 04:30 AM   #1 (permalink)
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Question Chatbox license doesn't work!

Hi!
This is my third request on the subject.
I have paid for the license, downloaded and installed it on my site, but it doesn't work! It just says: "Loading...". No matter what i type in, what I press - nothing happens.
This is inspite of the fact that the free version did work properly. Screenshots below.

So either you have to activate the chat for my forum http://www.speculant.org/forum/ or there is something wrong.
In either case I'd like to ask you to attend to the matter and give me some responce.

Regards,
Kirill.

Demo works:




License doesn't work:

 
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Old 02-14-2010, 12:59 PM   #2 (permalink)
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This has nothing to do with the chat.

Is Mod_security on or off?
 
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Old 02-14-2010, 01:35 PM   #3 (permalink)
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did you override all files and run XML and language XML etc and so on?

What version of lite where you on?
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Old 02-14-2010, 02:43 PM   #4 (permalink)
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All I did was:
1. uninstall the free chat product + delete all chat files
2. copy all licensed chat files + install license product + language file
3. allow admin usergroup to view/edit/... the chat
4. result: license doesn't work
5. I have tried deleting the license chat + files and installing the free ones again - the result: free chat works fine again

Quote   Quote: Originally Posted by Ranger187 View Post
This has nothing to do with the chat.
So, apparently there some difference between the two.


Quote   Quote: Originally Posted by Ranger187 View Post
Is Mod_security on or off?
Don't know. Where do I check? Are you sure it'll help, regarding what I have posted above.


Quote   Quote: Originally Posted by AWJunkies View Post
did you override all files and run XML and language XML etc and so on?

What version of lite where you on?
- Yes, see above.
- The free version was 2.4.2.
 
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Old 02-14-2010, 02:49 PM   #5 (permalink)
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Chatbox\Files\clientscript\mgc_cb_evo\mgc_cb_evo_f unctions.js

rename the file. Seems zip is messed up this goes for anyone!!!

I will correct it.

So basically rename file and add the "s"
it should be functions not function at the end.
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Old 02-14-2010, 04:54 PM   #6 (permalink)
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Thumbs up

Thanks, mate! Works now!
 
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Old 02-14-2010, 05:38 PM   #7 (permalink)
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Odd. The loading issue was always caused from Mod_security in apache.
 
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Old 02-15-2010, 03:18 AM   #8 (permalink)
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ranger, just curious - how do I check/control the Mod_security?
 
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Old 02-15-2010, 12:44 PM   #9 (permalink)
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Yoyoyoyoyo............

AdminCP > Maintenance > Diagnostics > Problematic Webserver Modules > Submit

If the both results = No. You are fine.
 
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Old 02-16-2010, 05:38 AM   #10 (permalink)
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Thanks, Ranger! Both results = No.
See you!
 
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